{"id":787,"date":"2025-11-06T09:47:05","date_gmt":"2025-11-06T09:47:05","guid":{"rendered":"https:\/\/www.arceralifesciences.com\/?page_id=787"},"modified":"2025-12-15T11:55:21","modified_gmt":"2025-12-15T11:55:21","slug":"social-media-community-guidelines","status":"publish","type":"page","link":"https:\/\/www.arceralifesciences.com\/ar\/social-media-community-guidelines\/","title":{"rendered":"Social Media Community Guidelines"},"content":{"rendered":"<div id=\"text-block-0\" class=\"text-block wysiwyg acino-block--first\" data-view=\"text-block\"><div class=\"container wysiwyg-wrapper\"><h1>Social Media Community Guidelines<\/h1>\n<h4><strong>At Arcera, we strive to build engaged and respectful online communities that share our interests and our commitment to healthcare across multiple social media channels.<\/strong><\/h4>\n<p>We look forward to your participation and engagement, and value your likes and shares. You can also interact with us through @mentions, comments, or direct messages. However, to comply with the regulations in our industry and to remain in line with our core values, we kindly ask you to adhere to the following principles.<\/p>\n<\/div><\/div>\n\n<div id=\"accordion-0\" class=\"accordion acino-block--first\" data-view=\"accordion\" data-onload=\"close\"><div class=\"container\"><button type=\"button\" class=\"accordion-header\" aria-expanded=\"false\" aria-controls=\"ac-section-1\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M14 0H12V26H14V0Z\" fill=\"var(--accordionOpen)\"><\/path><path d=\"M26 12H0V14H26V12Z\" fill=\"var(--accordionOpen)\"><\/path><\/svg><strong class=\"title small\">Code of ethics and information accuracy<\/strong><\/button><\/div><div id=\"ac-section-1\" class=\"accordion-content\" hidden><div class=\"acf-innerblocks-container\">\n<div id=\"text-block-0\" class=\"text-block wysiwyg acino-block--first\" data-view=\"text-block\"><div class=\"container wysiwyg-wrapper\"><p>Please remain cordial when commenting on Arcera\u2019s content and posting on our channels. In particular:<\/p>\n<ul class=\"branded\">\n<li>Do not post inaccurate, deceptive, misleading or false information.<\/li>\n<li>Do not post or share inappropriate content such as racist comments, propaganda, defamation, abuse threats, etc.<\/li>\n<li>Do not encourage illegal activity or promote the violation of any law.<\/li>\n<li>Do not plagiarize material or post any content that could potentially violate the intellectual property rights of third parties.<\/li>\n<li>Do not promote particular services, products, political organizations and\/or candidates.<\/li>\n<li>Do not post confidential information or information that may infringe someone\u2019s privacy.<\/li>\n<\/ul>\n<p>Please note that actions such as a \u2018Follow\u2019, \u2018Share\u2019, \u2018Like\u2019 or similar engagement from an Arcera social media channel should not be interpreted as an endorsement or indication of a commercial partnership. The accuracy, completeness, and integrity of content shared by social media users cannot be guaranteed, and such information may not necessarily reflect the views and opinions of Arcera. We do not endorse and are not accountable for the information and opinions expressed by social media users.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div id=\"accordion-0\" class=\"accordion acino-block--first\" data-view=\"accordion\" data-onload=\"close\"><div class=\"container\"><button type=\"button\" class=\"accordion-header\" aria-expanded=\"false\" aria-controls=\"ac-section-1\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M14 0H12V26H14V0Z\" fill=\"var(--accordionOpen)\"><\/path><path d=\"M26 12H0V14H26V12Z\" fill=\"var(--accordionOpen)\"><\/path><\/svg><strong class=\"title small\">Product information and medical advice<\/strong><\/button><\/div><div id=\"ac-section-1\" class=\"accordion-content\" hidden><div class=\"acf-innerblocks-container\">\n<div id=\"text-block-0\" class=\"text-block wysiwyg acino-block--first\" data-view=\"text-block\"><div class=\"container wysiwyg-wrapper\"><p>Arcera\u2019s social media channels do not serve as platforms for discussion or information relating to prescription\u00a0 products or treatment options. Content posted on our social media channels should not be construed as medical advice, and product promotion is strictly prohibited. We strongly recommend that social media users refrain from posting personal data. Discussions about treatments or health conditions should be conducted privately or directly with your treating physician.<\/p>\n<p>If you have any question or seek medical advice regarding the safe use of Arcera products, please consult your physician or healthcare professional.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div id=\"accordion-0\" class=\"accordion acino-block--first\" data-view=\"accordion\" data-onload=\"close\"><div class=\"container\"><button type=\"button\" class=\"accordion-header\" aria-expanded=\"false\" aria-controls=\"ac-section-1\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M14 0H12V26H14V0Z\" fill=\"var(--accordionOpen)\"><\/path><path d=\"M26 12H0V14H26V12Z\" fill=\"var(--accordionOpen)\"><\/path><\/svg><strong class=\"title small\">Adverse events and product complaints<\/strong><\/button><\/div><div id=\"ac-section-1\" class=\"accordion-content\" hidden><div class=\"acf-innerblocks-container\">\n<div id=\"text-block-0\" class=\"text-block wysiwyg acino-block--first\" data-view=\"text-block\"><div class=\"container wysiwyg-wrapper\"><p>Please report all adverse events or product complaints directly to Arcera using one of the below options.<\/p>\n<p>If you have experienced a side effect with an Arcera product, social media is not the best place to report this. However, should you submit safety information regarding an Arcera product, we may process your personal data in accordance with our legal requirements and delete your message to protect your privacy.. Please see our <a href=\"https:\/\/www.arceralifesciences.com\/privacy\/\">Data Protection Policy<\/a> for more information.<\/p>\n<\/div><\/div>\n\n<div id=\"banner-0\" class=\"banner banner-simple wysiwyg use-icon no-bottom-padding acino-block--first\" data-view=\"banner\"><div><div class=\"background bg-accentThree\"><\/div><div class=\"container\"><h2><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"\/wp-content\/uploads\/sites\/5\/2025\/11\/icon-banner-pharmacovigilance.svg\"  width=\"0\" height=\"0\" \/><span class=\"title small\">Your Safety is Our Priority<\/span><\/h2><div class=\"content\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"\/wp-content\/uploads\/sites\/5\/2025\/11\/icon-banner-pharmacovigilance.svg\"  width=\"0\" height=\"0\" \/><div class=\"wysiwyg-wrapper\"><p>If you experience a side effect after using any of our products, we encourage you to report it to us. Your feedback helps us maintain and improve the safety of our products.<\/p>\n<div class=\"buttons-container\"><a href=\"https:\/\/www.arceralifesciences.com\/contact\/pharmacovigilance\/\" class=\"button secondary-solid\">Report an Adverse Event<\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div id=\"banner-0\" class=\"banner banner-simple wysiwyg use-icon no-top-padding acino-block--first\" data-view=\"banner\"><div><div class=\"background bg-accentTwo\"><\/div><div class=\"container\"><h2><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"\/wp-content\/uploads\/sites\/5\/2025\/11\/icon-quality.svg\"  width=\"0\" height=\"0\" \/><span class=\"title small\">We Value Your Feedback on Quality<\/span><\/h2><div class=\"content\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"\/wp-content\/uploads\/sites\/5\/2025\/11\/icon-quality.svg\"  width=\"0\" height=\"0\" \/><div class=\"wysiwyg-wrapper\"><p>If you have any complaints or concerns about our products, please complete this form with as much relevant information as possible. Our team will review your submission and respond as soon as we can.<\/p>\n<p>Note: This form is <strong>NOT<\/strong> for reporting adverse drug reactions (ADR). If you experience a side effect after using any of our products, please report it through our <a href=\"https:\/\/www.arceralifesciences.com\/contact\/pharmacovigilance\/\">ADR reporting form<\/a>.<\/p>\n<div class=\"buttons-container\"><a href=\"https:\/\/www.arceralifesciences.com\/manufacture\/quality\/product-quality-complaint\/\" class=\"button accentOne-solid\">Report Quality Concern<\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<div id=\"text-block-0\" class=\"text-block wysiwyg acino-block--first\" data-view=\"text-block\"><div class=\"container wysiwyg-wrapper\"><hr \/>\n<p>We reserve the right to remove content and report activities that fall into the above categories, particularly those that are disruptive to the community or in breach of our <a href=\"https:\/\/www.arceralifesciences.com\/about\/code-of-ethics\/\">Code of Ethics<\/a> and <a href=\"https:\/\/www.arceralifesciences.com\/privacy\/\">Data Protection Policy<\/a>. When you contribute to our social media channels, you acknowledge that you are responsible for the content of your posts and\/or comments and explicitly agree to hold Arcera, its employees and officers harmless from any liability arising from your use of Arcera\u2019s social media channels. In addition, you agree that your posts may be deleted for the reasons stated in these guidelines or for administrative purposes. Your engagement with us on social media also implies your acceptance of the social media channel\u2019s terms of use and privacy policy.<\/p>\n<\/div><\/div>\n\n<div id=\"accordion-0\" class=\"accordion open-on-start acino-block--first\" data-view=\"accordion\" data-onload=\"open\"><div class=\"container\"><button type=\"button\" class=\"accordion-header\" aria-expanded=\"true\" aria-controls=\"ac-section-1\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M14 0H12V26H14V0Z\" fill=\"var(--accordionOpen)\"><\/path><path d=\"M26 12H0V14H26V12Z\" fill=\"var(--accordionOpen)\"><\/path><\/svg><strong class=\"title small\">Validity of the Social Media Community Guidelines<\/strong><\/button><\/div><div id=\"ac-section-1\" class=\"accordion-content\"><div class=\"acf-innerblocks-container\">\n<div id=\"text-block-0\" class=\"text-block wysiwyg acino-block--first\" data-view=\"text-block\"><div class=\"container wysiwyg-wrapper\"><p>Arcera will be entitled to unilaterally amend its Social Media Community Guidelines.<\/p>\n<p>Last updated: November 2025<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-787","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.arceralifesciences.com\/ar\/wp-json\/wp\/v2\/pages\/787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arceralifesciences.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arceralifesciences.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arceralifesciences.com\/ar\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arceralifesciences.com\/ar\/wp-json\/wp\/v2\/comments?post=787"}],"version-history":[{"count":10,"href":"https:\/\/www.arceralifesciences.com\/ar\/wp-json\/wp\/v2\/pages\/787\/revisions"}],"predecessor-version":[{"id":1523,"href":"https:\/\/www.arceralifesciences.com\/ar\/wp-json\/wp\/v2\/pages\/787\/revisions\/1523"}],"wp:attachment":[{"href":"https:\/\/www.arceralifesciences.com\/ar\/wp-json\/wp\/v2\/media?parent=787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}