If you experience a side effect after using any of our products, we encourage you to report it to us. Your feedback helps us maintain and improve the safety of our medicines.
Doing the right thing for people & planet
Doing the right thing for people & planet
At Arcera, we are united by our bold ambition to be a catalyst for change; proudly progressing the way the world heals, thrives and evolves.
Our work is driven by a sense of care, bringing together the most advanced science, technology and people to innovate smarter health and wellbeing solutions, so patients can live longer, healthier lives. Because when we work together with open minds, we can achieve greater, lasting impact.
We don’t just adapt to the future; we shape it, building a path for progress that opens up new worlds of life sciences. Creating a better tomorrow for today’s patients and for generations to come.
Environment
We are committed to protecting the planet through responsible operations, efficient use of resources, and a clear path toward net zero.
Our environmental initiatives focus on three key areas, all driven by innovation, collaboration, and accountability.
We are working toward net zero greenhouse gas emissions by 2050, guided by science-based targets and a robust decarbonization roadmap.
We are measuring our global carbon footprint across all sites to ensure accuracy, transparency, and alignment with international standards. Oversight will be provided by a newly established global governance committee to ensure consistent progress, accountability, and continuous improvement.
We are reducing our overall energy use, increasing the use of renewable energy, and sharing best practices between our manufacturing operations.
Digitalization and automation are helping us streamline IT systems, optimize cloud use, and increase efficiency in storage and distribution.
We work closely with suppliers to measure and reduce value-chain impacts, supported by our Supplier Code of Conduct aligned with the best international practices.
Our journey to net zero is a shared responsibility to act with purpose today and protect the planet for generations to come.
0 MTCO2eq
Total Absolute GHG Emissions (Scope 1 & 2)
0%
of total energy from renewable sources in Switzerland (with 100% of electricity from hydropower), Estonia, Ukraine, and Dubai (with solar installations)
0%
New suppliers screened using social and environmental criteria
We minimise environmental impact and protect communities through responsible waste and water management. Guided by our Global EHS Policy and EHS & CSR Standards, and supported by digitalization, each site’s dedicated EHS team ensures compliance and continuous improvement.
We reduce, reuse, and recycle wherever possible, including certified recycling of IT hardware.
All employees complete environmental compliance training and are encouraged to join volunteering initiatives that support local ecosystems.
Every action counts, from recycling and reducing waste to protecting water resources and local environments.
ISO 14001 certification
achieved at Ukraine, South Africa, Türkiye, and Egypt sites
0%
Total waste recycled
0%
Water consumption reduction across all our manufacturing sites compared to previous year (despite volume increase)
Social
We aim to deliver positive outcomes globally for our employees, partners, suppliers, customers, and the communities we serve.
Trust is a value that shapes our business strategy, guides our relationships, and makes Arcera the partner of choice for many around the world.
Arcera is present in many emerging markets and helps strengthen healthcare systems in regions that lack consistent access to reliable pharmaceuticals.
As we expand our presence to more international markets, we remain committed to addressing unmet medical needs.
We uphold international standards in all interactions with healthcare professionals and patients. Our goal is to be recognized as a trusted partner for pharmaceutical and biotech companies seeking to introduce innovative therapies to new markets.
We believe that everyone deserves access to safe, quality medicines.
0+
countries where we reach patients
0+
proven and innovative medicines
Arcera’s commitment to quality excellence spans every part of our operations:
Production:
We aim to “get it right the first time,” ensuring consistency, reliability, and efficiency.
Operational Excellence:
We continuously improve processes, addressing root causes to prevent recurrence.
People & Culture:
We invest in training and professional development to ensure our teams maintain the highest quality standards.
Digital & Automation:
We are expanding the use of automation and data analytics to enhance precision, consistency, and performance.
Quality is one of our major competitive advantages.
Arcera’s Pharmacovigilance (PV) team ensures the continuous monitoring of our products’ safety profiles by collecting, assessing, and managing all reported adverse events.
This scientific discipline enables us to detect, understand, and prevent medicine-related risks. We collaborate closely with health authorities, partners, and industry peers to share safety data and improve public health outcomes globally.
Greater access to safety information strengthens our ability to protect patients and enhance the overall safety of our medicines.
Your Safety is Our Priority
We are committed to creating a supportive environment where every employee feels valued, respected, and motivated to reach their potential.
Our People & Culture strategy is built on eight guiding principles:
- Creating a positive and collaborative work environment
- Prioritizing wellbeing
- Promoting transparency and open communication
- Role-modeling positive behaviors
- Fostering continuous learning
- Nurturing leadership and growth opportunities
- Encouraging entrepreneurial and creative thinking
- Recognizing and rewarding excellence
We offer flexible working arrangements, including remote and cross-border work options, reflecting our diverse, multinational workforce.
We actively promote physical and mental wellbeing through initiatives such as “Lunch & Learn” sessions on topics like breast cancer awareness, ADHD, and stress prevention.
Learning is central to our culture. We invest in education and development through:
- Online platforms such as LinkedIn Learning, Coursera, and CIFA
- Coaching and mentoring programs tailored to personal goals and career ambitions
- Leadership development opportunities for high-potential talent
- Compliance, quality, and data protection training managed through Informatica software
We empower our people to take ownership of their growth, support mobility across regions, and build the next generation of leaders who will carry Arcera’s values forward.
We provide a safe and healthy workplace and continually strive to enhance safety awareness, working practices, and accountability across all sites.
Our approach is guided by rigorous industry standards and includes:
- Safeguarding the health and safety of all employees, contractors, and visitors
- Complying with all relevant occupational safety, hygiene, and CSR regulations
- Conducting regular audits and risk assessments to identify, track, and mitigate hazards
We also collaborate with external experts to verify our systems and conduct emergency drills, ensuring our teams are well-prepared.
Health and safety are integral to our site audits and global knowledge base, allowing us to benchmark risks and apply learnings company-wide.
In 2025, we have launched Arcera’s first formal Diversity, Equity & Inclusion (DEI) Policy, a milestone in our commitment to building a truly inclusive organization.
We support an equitable and inclusive workplace across all our operations, ensuring that our teams reflect the diversity of the communities in which we live and work. Our priorities are to:
- Achieve gender balance at all levels of the organization
- Foster innovation through diverse perspectives and cross-regional collaboration
- Support employee growth through active learning and development
We do not tolerate discrimination in any form. Our hiring and people processes are supported by Standard Operating Procedures that ensure fairness and compliance with our non-discrimination principles.
We believe inclusion drives performance and that every individual should feel empowered to contribute their best.
0/11
women in the Arcera Executive Leadership Team
0%
Gen Y / Millennials employees
Level 0 B-BBEE
Achieved in South Africa for six consecutive years
Governance
At Arcera, ethics, integrity, and trust are the foundations of how we operate and guide every internal process and external interaction with customers, suppliers, and regulators alike.
By embedding these values within our risk management, compliance, and reporting processes, we ensure that every decision supports sustainable performance and long-term value creation.
We uphold the highest standards of integrity and transparency by:
- Ensuring clear and reliable business reporting
- Protecting personal data and privacy for all stakeholders
- Enforcing strict compliance with anti-bribery and anti-corruption legislation
Our Code of Ethics is the cornerstone of our governance program. It defines our approach to business ethics, compliance, data privacy, and cybersecurity, and applies equally to all employees and suppliers.
Our Conflict of Interest Policy provides clear guidance to help employees identify and disclose potential conflicts. Through comprehensive compliance training, all employees learn how to navigate ethical challenges, follow declaration procedures, and understand regional and global compliance frameworks.
Our Whistleblowing Procedures enable employees to report suspected violations confidentially and without fear of retaliation.
Ethical conduct is not optional. Every Arcera employee is accountable for upholding our standards and acting in accordance with our corporate values.
0%
Completion target across Arcera for training on our core compliance policies
Speak Up
Arcera is committed to maintaining the highest ethical standards and acting in full compliance with all applicable laws and regulations. Through our online Speak-Up platform, you can raise a concern or ask a question confidentially about compliance, ethics, the environment, health and safety, social issues, governance, human rights, or related topics.
Arcera enforces full compliance with all applicable anti-bribery and anti-corruption legislation across our global operations.
Our Anti-Bribery and Anti-Corruption Policy is a cornerstone of our ethical framework, ensuring that we compete on merit and uphold fair business practices.
All employees complete annual training on these principles, reinforcing our collective responsibility to maintain an ethical business environment.
Our stance on bribery and corruption is unequivocal: zero tolerance.
0%
Arcera employees have completed awareness training on anti-bribery and anti-corruption
Our Data Protection Policy and related frameworks govern how we collect, process, and safeguard personal data, with the EU’s General Data Protection Regulation (GDPR) serving as our global standard unless stricter local laws apply.
Our comprehensive data protection program includes:
- A global policy framework and regularly updated Record of Processing Activities (ROPA)
- Awareness campaigns and training on data breach detection, reporting, and management
- Legal mechanisms for secure data transfers within Arcera entities
- A disaster recovery policy to address cybersecurity incidents and data recovery protocols
We are committed to maintaining robust cybersecurity systems that protect the integrity of our data and the privacy of all stakeholders.